Computer Troubleshooters – Parramatta

Servicing Parramatta, North Parramatta, Harris Park and North Rocks areas.

The world’s #1 computer service franchise network

Watch out for these hoaxes and scams!

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Global Newsletter October 2011

The scams mentioned in this newsletter target all people. Even the very wealthy fall prey to the stories that may be perpetrated. I remember just a few months back  in a networking group that Computer Troubleshooters – Parramatta is a member of, a colleague relating a story of a client of theirs.   This client was sent an email from a so called African Prince that needed a little money to tie him over until the times were better. The story must have been compelling because this person remitted a seven figure sum to this African Prince. I did ask the question as to whether this was a big loss and was told no, just a drop in the bucket and this person still believes that this prince is going to sail up Sydney Harbour to take this person away, oh well!
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5 Things To Do BEFORE You Lose Your Gadget

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  • One of Computer Troubleshooters – Parramatta’s  colleagues, recently misplaced, in a shopping trolley, her newly acquired iPad. As the commercial states, over 80% of Australians are honest people and so it was with this incident but it led to putting pen to paper. In point 5 below,  Find my iPhone is referenced, and I have a client that uses that application to track her children’s movements. Oh well there’s another use for it and now for the newsletter.
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  • Does your business need a Tablet?

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    Global Newsletter April 2011

    Computer Troubleshooters – Parramatta is often asked about the iPad or other tablets and have seen contacts using them as data capture devices, which saves them much time later at the office. Further we have seen these devices being used by sales staff showing their clients various presentations. However are these devices appropriate for your business?

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    More than a backup

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    Computer Troubleshooters – Parramatta recently attended a seminar where the demonstration of a recovery of a failed system took about 6 minutes to become operational again with a loss of no more than 15 minutes worth of data. This solution does raise a number of interesting questions for small businesses.
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    5 Reasons Why Your Business Needs An I.T. Audit

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    Computer Troubleshooters - Parramatta believes that an independent review of your systems, software and network is the only way to know what issues you may have. Once you know the problem areas then you can better plan how to do something about it. One such way to perform a review is through an audit.

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    Disaster Preparedness

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    With the spate of inclement weather that has occurred in Queensland and Victoria I wanted to look into the preparedness of small to medium businesses to withstand these challenges.   I was interested to receive information from Gina Addiego Sheibley, from Symantec who shared some statistics of a recent Disaster Preparedness survey that they undertook.

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    NComputing virtual desktops

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    In our last blog entry, we predicted what the trend for technology would be for 2011. I received an email from one of our partners, pointing out that we had left out an important prediction of NComputing.
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    The I.T. Industry’s Picks for 2011

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    Global Newsletter January 2011

    In January 2010, we revealed your list of technology needs for the upcoming year. You said you’d be focusing on protection, upgrades and replacements, problem-prevention, remote support, netbooks, mobile web access and home technology.

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    Hard Drive Failures

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    For a long time I have stated to clients that all hard disk drives (HDD) will fail.

    The reason for this statement is to motivate them to action and ensure that they have adequate resilience in their storage, have adequate backups and not an assumption that failure will never happen. However is having implemented all these strategies enough reason to give you a warm and fuzzy feeling that all is well with your data?

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    New Fonality VoIP Partnership

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    Computer Troubleshooters – Parramatta has recently partnered with Fonality to deliver state-of-art business grade VoIP (Voice over Internet Protocol) phone systems. This offering provides our clients with an easily implemented phone system that is able to scale from a small home office to a large enterprise.

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    Computer Tune-up

    Is your computer running slow? Freezing up? Popups? Displaying error messages?

    The High-Tech Computer Tune-up may bring your computer back to life!

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    Is your critical data safe?

    Many businesses never recover from an event in which critical data is lost!

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    B.E.S.T.
    Business Enhanced Support Technology
    • World’s first No-Downtime Guarantee
    • Proactive care keeps your systems running
    • Advanced system monitoring and alerts
    • Robust backup solutions
    • Vendor management
    • Focus on growing your business, not on IT problems
    • Just like having your own IT department!